Returns & Exchanges
At Cardi Craze, we want you to love every piece you wear, but if a fit isn't right, we offer easy returns within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place your unworn garments in the original packaging and include the printed return slip provided by the portal.
- 3.Label and Ship
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-10 business days.